5 best delivery services for online stores

Any online store is faced with the choice of a suitable delivery. They have several options: either create your own, or use the services of third-party companies. The first method was popular a few years ago, now attention has shifted to outsourcing.

We studied the sites of large and not very deliveries for online stores and chose the best. At first glance, courier services are similar in prices and terms, but in trifles the conditions are completely different. Some have interesting ways to integrate with the site, others offer convenient options for notifying customers, etc. There are deliveries only in Moscow and major cities, throughout Russia or in certain regions.

The rating includes companies that deserve positive feedback online stores and proved that they are responsible for the product. Services provide a variety of services, provide quality service and follow the deadlines.

Top 5 best delivery services for online stores

5 Peck

Opens the ranking of the best PEC, which established the points of issue in 130 cities of Russia. They work with orders in Moscow, all over the country, China and Kazakhstan. Each city has a call center, sales department and accounting. Thanks to the developed network, the online store solves possible problems with the representative, and not by correspondence. Judging from the website of the company, the delivery time depends on the destination of the goods and the point of departure, averaging from 2 to 3 days.

PEC has a very flexible tariff system for customers and stores. Shipping cost depends on the size, weight, distance from the main place of issue. On the company's website, you can track the parcel at any time. However, we found customer messages that the manager does not always report the correct cost of services, and the error opens at the time of payment. If the user does not have time to pick up the product from the warehouse, interest is charged. Calls to the hotline in remote regions of Russia are paid and expensive.

4 Pony express

Pony express is the largest delivery in Russia, which provides logistics services in the country, near and far abroad. The company has more than 5,000 employees, orders are received and processed within a few hours. Pony express is known for its responsible attitude to parcels and deadlines, the hotline is available at any time of the day. Orders are kept in stock for 2 weeks. During this time, the courier service is trying to coordinate the delivery date.

To conclude an agreement, the online store needs to fill out a small form on the website, specify the necessary services and the geography of shipments. The sales department contacts the customer and discusses the terms of cooperation. Products from online stores are accepted daily, the personal manager and the curator answer questions. According to the results of the work detailed reports are formed. The only thing that customers note is that many parcels have to be taken from the pick-up point, and the courier is far from always able to bring an order to the house.

3 Pickpoint

PickPoint has earned a place in the list of the best thanks to a unique delivery method for Russia. The service has set up issuing points and automatic terminals in the country; they can be found in shopping centers, cinemas and other popular places in the city. The courier brings the order to the cell, booked by the user. The buyer at a convenient time comes up and picks up the product. The terminal accepts payment and issues checks.For online stores, this means that you do not need to pay for a home delivery service. PickPoint prices are cheaper than others, LaModa, myToys, Adidas and many others already cooperate with them.

Becoming a courier service partner is simple: just sign the documents and add a basket widget to the site. It takes several hours of programmer work. When ordering, the user selects a convenient point of issue or automatic terminal. Of course, the possibilities of this service are limited by the dimensions of the parcels. At the disposal of users of a cell of 6 sizes, big goods will not fit there. The service is still evolving, in Moscow and St. Petersburg there are many points of issue, in other cities only one or two.

2 Iml

IML appeared in Russia in 2007, when online stores just started to gain popularity. It became one of the first to provide services to the e-commerce market, having built more than 200 pickup points. Most of them are located in Moscow and St. Petersburg, the company practically does not transport to remote regions. The main advantage of the courier service is the high quality of service: the organization has a personal manager who knows the needs of the client. At the moment, IML is engaged in transportation of 5% of the entire e-commerce market in Russia.

We could not fail to bring the delivery to the list of the best, as Beeline, L’Etoile, DNS.shop and other giants are already working with it. Customers in the reviews write that tracking on the site is updated several times a day. The company takes into account the wishes of delivery, the courier calls before arrival (you can select the notification by SMS). Additional services are available for online stores: online payment, integration modules, drafting documents, etc. We did not put IML in the first place because of the small area of ​​coverage and not the fastest delivery. Many buyers wait 5 to 10 days.

1 CDEK

Sdek appeared in Russia more than 10 years ago, founded 30 offices and several hundred representative offices and branches throughout the country. Thanks to the developed network, they bring the goods in a matter of days. They are already trusted by more than 2 thousand domestic online stores, leading Sdek to delivery tops. The company answers customer questions (private and legal) via the hotline at any time of day, the site contains all the widgets that you can add (button to select the type of delivery, calculate the cost, etc.).

Sdek was the best not only because of the speed of work, but also respect for the parcels. Any products are packed in boxes of high quality material with a soft coating. They have low prices both for the delivery itself (for private customers) and for services for online stores. They are focused on customers of different categories and adapt to their desires. The only thing that users warn about is far from accepting payment on the terminal, especially the problem is noticeable in small towns and villages.

Popular vote - which delivery service for online stores is the best?
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Sdek

Iml

Pickpoint

Pony express

Peck

Total votes: 91

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